Everything your bring would be kept confidentialbined which have solutions away from other participants, this will help united states coach the get in touch with middle cluster and develop all of our services and products. Jetstar takes your own privacy very seriously. You can view all of our Privacy at Jetstar
The survey is designed for the second seven days and you may will be take you just about five minutes accomplish.
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Joe Calleri, Have you thought to
Joe Calleri, You need to put your individual complaint on this website, rather than posting they regarding statements? If you are logged in, on the better diet plan, there’s a link to “Include Issue”.
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Great – continue the favorable performs
Great – maintain the great work – unreachable Jetstar mask about their large wall of unreachable quiet – it definitely forget about people. I’ve the sixteen year-old unaccompanied girl stranded for the Bali immediately after step three more Jetstar routes had been terminated on her behalf & the woman is started defer having 8 weeks. Certainly inadequate Jetstar Filipino call center hence even with nine phone calls off 20-60+ times have attained absolutely nothing – without-you to definitely cares. Jetstar are a health possibilities to-be stopped no matter what otherwise not cheap the costs. And don’t forget they are owned by Qantas. Chris Player
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No one is Reacting Mobile phone
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So crazy Jetstar has
Thus frustrated Jetstar has evolved departure day regarding day so you can evening Brisbane so you can Bali. I must spend an entire night accom for going to 1am Ubud.
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You Earn Specific You Beat Some
I won’t exercise you using my Jetstar sense, albeit to say I experienced unknowingly booked my one-way flight back to front, ie Melb-Bali instead of Bali-Melb. As with any the earlier comments, I became within my wits end making an application for in contact having a beneficial Jetstar representative in australia. We turned on the Australian mailing list press this link here now significantly more than, and you can emailed a primary content to every of the address, asking for people to contact myself As soon as possible. In this an hour or so I experienced an answer regarding David Hallway () and my personal condition resolved, amazing since that may appear, for the people who’ve had points, of every breakdown, having Jetstar. So contained in this 2 hours from my personal 1st email address to all or any and you may sundry, I got rebooked my personal journey, while having had received a follow up message away from David, which i responded which have a huge thanks, and you can my trust in the Jetstar came back. All of the is actually well you to definitely ends really, you could think, No . Come to the newest airport, just after a two hr drive, on the Saturday afternoon (I have a linking journey with the Monday so you’re able to France) only to discover an email off my personal travelling broker claiming my journey are terminated, physical issues, yes Jetstar, a lot more like decreased some one toward plane so we won’t become flying . yes in the event it cannot rain within the pours. My personal wonderful wonderful traveling representative Stephanie, Airline Centre, got me reserved on the a great Virgin trip the following day. I’m very sorry David, I won’t return again.
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i ma seeking guide an airline back once again to Australian continent , i live in Danang , The website informs me i want to visit Saigon in order to re also show my personal reservation , this cannot end up being proper . Will it ?. easily publication shell out thru CC thats was !
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Well written to the person who
Well written to the person that had the e-mail address contact information. That’s the best way I happened to be able to contact Jetstar that have an unsettling disgusting breach out-of obligations out-of proper care on the the part into the my husband. True toward function out-of Jetstar, We acquired a lack lustre response and an offer of take a trip discounts on the value of $a hundred each of your 4 people. But still failing woefully to address the problem of the infraction regarding responsibility out of proper care. No-go! I will suggest you would when i performed and this try so you’re able to ‘bomb’ all of the address. David Hall is actually practical and then he forwarded my issue with the best service which timely brushed myself out of. That isn’t making myself having any solution but to contact the fresh news.